Insurance Skills Gap Study Finds with Unanimous agreement, that here is a skills Gap
Kempton Research conducted one roundtable focus group with five respondents in the agent and risk management segments of the industry on June 25, 2018; and completed the research with 16 ½ hour depth interviews among independent agents, wholesale brokers, carriers and risk management professionals during July and August 2018.
FINDINGS: Respondents confirmed, with unanimous agreement, that there is indeed, a skills gap, in the insurance industry locally. Workforce is most needed at entry level—for 4-40 Customer Service Representative (CSR) positions, as well as 2-20 and 2-15 Sales Producer positions. Claims Adjuster 6-20 positions follow. Risk Management positions, as well as Actuary positions, are not in high demand as these seem to be recruited from major national insurance schools and involve more experienced professionals that are recruited from outside of the local area.
The local Sarasota/Manatee county market appears to be dominated by independent agents, most of whom need the entry level workforce. Differences among insurance segments for workforce include carriers needing business support workforce like marketing, communications, accounting, IT, medical and legal professionals. Carriers have more established internal training programs. Brokers seem to recruit from outside the local area. Read Report
CareerEdge Partners with Employers to Pilot Express Training Programs
CareerEdge has piloted a unique model in partnership with employers, post-secondary institutions, and community-based organizations to provide short-term training programs in high demand skilled trade occupations. Given the tight labor market, employers are desperate for talent and willing to help develop workers with on-the-job training, mentorships, and apprenticeships in order to close skills gaps. At the same time, under-employed local community members are eager to learn a trade and earn credentials which will allow them the opportunity to enter a career pathway with family-sustaining wages. Companies cannot wait months or years for trained talent, and individuals cannot afford to attend costly long-term post-secondary programs while trying to support themselves and often family members. Read more about the program here.
226 Interns Learn Real Work Experience
For the past three years CareerEdge has invested in 226 interns to work at 121 local companies. For the 2018 Internship Reimbursement Program, employers were reimbursed up to $1,500 for hiring an intern at a minimum of $10/hr. Internships are limited to those in the high growth target industries of Manufacturing, Healthcare, Transportation, Distribution & Logistics, Construction, Financial Services and IT. Organizations are limited to three reimbursements per calendar year. Click here to read the three-year metrics report.
Over 20 community organizations, that play a role in workforce development, gathered at the Greater Sarasota Chamber of Commerce with CareerEdge to learn from policy advocates in our community. Holly Bullard, Florida Policy Institute Deputy Director, led the meeting and discussed each organizations advocacy priorities and how the group can combine efforts to make a bigger impression with policymakers. A volunteer Policy Council will be formed in response to this meeting and will lead a workforce development agenda for the group. Read more about the meeting here.
CareerEdge, in partnership with Tidewell Hospice and American Red Cross, is beginning it’s next CNA training. To be included in the next class, interested applicants should register for the information session to learn more about the career and the program. Successful graduates of this tuition-free program will be placed with Tidewell Hospice for full-time employment with pay between $13 to $14 an hour and benefits. Learn more here or register for the information session here.